Effective Date: 5th June 2025
Contact: inquiry@tocrystal.com
Address: 309, 3rd Floor, Manglam Fun Square, Durga Nursery Road, Udaipur, Rajasthan, 313001
1. Introduction
Welcome to https://tocrystal.in This website is operated by Yavasa. Yavasa is registered under the SWAPNIL RAMANI HUF and located at 9 B Block, Meera Nagar, Bhuwana, Udaipur -313001 Rajasthan, India. All billing will be done under Yavasa with GSTIN 08ABIHS1430D1ZE.
2. Eligibility
You must be at least 18 years old and legally competent under Indian law to use this Website. If you are accessing or using the Website on behalf of a company, you represent that you are authorized to bind that entity to these terms.
3. Use of the Website
You agree:
- Not to misuse the Website for unlawful or unauthorized purposes.
- Not to attempt to hack, reverse engineer, or disrupt the Website’s functionality.
- Not to post or transmit offensive, defamatory, or harmful content.
We reserve the right to restrict or terminate your access if we believe you have violated these Terms.
4. Product Information
We make every effort to display the products as accurately as possible. However:
- Crystals are natural products, and variations in color, shape, size, polish, or texture are normal.
- Images are for reference only; actual products may slightly differ.
- All dimensions, weights, and prices listed are approximate.
5. Pricing & Taxes
- All prices are in Indian Rupees (INR).
- Prices shown are inclusive of applicable GST.
- Prices and offers may change without prior notice.
- The price applicable is the one shown at the time of checkout.
6. Payment Terms
We accept:
- UPI
- Credit/Debit Cards
- Net Banking
- Wallets
Payments are securely processed via trusted third-party gateways. We do not store your payment details.
7. Order Processing & Fulfillment
- Orders are typically processed within 1–2 business days of payment confirmation.
- Once processed, orders are shipped and delivered within 3–7 business days, depending on your location.
- You will receive order confirmation and tracking details via email/SMS.
In case of unavoidable delays, you will be notified accordingly.
8. Shipping
Our full shipping details are outlined in the Shipping Policy.
In summary:
- We ship across India via reliable courier partners.
- Charges and delivery timelines are shared at checkout.
- We are not liable for delays caused by logistics providers, strikes, or natural events.
9. Cancellations, Returns & Refunds
Please refer to the Refund & Cancellation Policy for full details.
Key terms include:
- Orders may be canceled within 24 hours, provided they are not dispatched.
- Returns are accepted only for damaged, defective, or incorrect products.
- Claims must be raised within 48 hours of delivery with proof.
Refunds are processed to the original payment method within 7–10 business days after item inspection.
10. Intellectual Property
All content on the Website, including images, designs, graphics, logos, product names, and descriptions, are the intellectual property of Tocrystal.
You may not use, reproduce, distribute, or exploit any part of the Website without written permission.
11. User-Generated Content
If you leave a review, comment, or submit any content:
- You grant Tocrystal a royalty-free, perpetual license to use, display, and reproduce that content.
- You affirm that your submission does not violate any law or rights of a third party.
12. Limitation of Liability
Tocrystal shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of the Website or products.
- Delays or failure in performance caused by events beyond our control.
In all cases, our liability is limited to the value of the product purchased.
13. Indemnification
You agree to indemnify and hold Tocrystal, its directors, employees, and affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of the Website or violation of these Terms.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Udaipur, Rajasthan.
15. Changes to Terms
Tocrystal reserves the right to modify or update these Terms & Conditions at any time. Continued use of the Website indicates acceptance of the updated terms.
16. Contact Information
For any queries or concerns, reach out to:Email: india@tocrystal.com
Address: 309, 3rd Floor, Manglam Fun Square, Durga Nursery Road, Udaipur, Rajasthan, 313001